Full-time Service Technician Position
Maintenance make ready and work-order experience helpful for this position at our Apartment Community in Conway
RichSmith Management is an equal opportunity employer. All of our full-time positions offer a complete benefit package that includes a full range of insurance options, flexible spending accounts, 401K, paid holidays, etc.
The Service Technician reports to the Community Director and is responsible for carrying out all maintenance of the property. Including but not limited to all service requests, pool care, landscaping, grounds care, and preventive maintenance on a daily basis.
Essential functions of this job:
Regular attendance to work.
Perform all maintenance and repair work (major and routine) for the apartments, supportive buildings, common areas, breezeways, irrigation systems, and grounds.
Notify the Community Director of all conditions that are unsafe or are areas of concern. Include your recommendations for resolving the situation.
Complete all service requests within one business day except in extraordinary circumstances.
Complete turnkey work in vacant apartments which includes but is not limited to debris removal, repairs & replacement, paint, lock & key rotation and inspection. Follow the Make Ready Procedure, RSM P708. Coordinate housekeeping and carpet & floors repairs as needed with vendors and Community Director.
Ensure the maintenance shop is neat, organized, inventoried, and adequately stocked to perform the make readies, service requests, and other routine maintenance of the community.
Be on call for 24 hour emergency maintenance service while maintaining a professional demeanor at all times while on duty or on call. Follow Maintenance On-Call Procedures, RSM P1002.
Follow the Fair Housing Act at all times.
Conduct work using sound safety practices.
May be responsible for supervising staff under his/her authority.
Provide technical guidance to personnel engaged in the maintenance, repair, adjustment, or replacement of all mechanical and architectural systems related to the apartments.
Perform and complete Preventive Maintenance Report semi-annually on Building Exteriors, RSM 501, HVAC, RSM 502 and Recreational Equipment, RSM 503.
Perform and complete Preventive Maintenance Report quarterly on all Units, RSM 504, Leasing Office, RSM 505 and Laundry Facility, RSM 506.
Perform maintenance, repair, and operational tasks on swimming pool equipment.
Paint all interior and exterior surfaces related to the apartment community: includes parking lot striping, curbs, handrails, utility devices, and other painted or stained external units.
Any and all other duties as assigned.
All other Functions of this job:
Works diligently to secure best pricing for parts and labor as needed
Assist and follow all Emergency Procedures, RSM EP100-EP111
Adhere to the maintenance portion of the Operating Budget.
Assist Community Director in other duties as deemed necessary by property circumstances or situations.
Interact with residents on service calls and see that they are satisfied with the maintenance work.
Assist in the scheduling process of all other vendors and contractors as directed by the Community Director.
A strong emphasis on customer service in every action on the job, and help instill this value in co-workers.
Knowledge of electrical and mechanical aspects of appliance repair, knowledge of HVAC troubleshooting and repairs, basic understanding and competency in: electricity, refrigeration, plumbing, carpentry, appliance repair, and irrigation systems. Must be available to work in an on call capacity as related to our 24 hour routine maintenance guarantee. HVAC and EPA certification preferred. Pool operation and maintenance experience preferred. Minimum 1 year related work experience preferred.
Must be able to lift objects up to 100 lbs.
Must be able to bend, stoop and twist into small areas
Must be able to bend forward when picking up objects from ground, etc.
Must be able to reach overhead for extended period of time due to overhead repair work.
Personal Protective Equipment:
Safety Equipment required while performing certain tasks.
Exposed to a combination of normal office type environments, and shop environments.
Regularly exposed to dust, odors, oil, fumes and noise.
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